Resume (ประวัติการทำงาน)

Note Gray color is a suggestion 'how to improve your resume'.

THOMAS W.
ADDRESS
PHONE • EMAIL

Include a concise, 1-2 line objective or summary at the top to summarize your career up to this point and tell the reader what you can do for him or her. Don't worry—there are ways to write this section that won't pigeonhole you into just one job.

An employer reading your resume wants to know how you can solve his or her problems. Your opening should answer that question quickly to get your resume off to the right start.

Here’s some example text to get you started:

Seeking executive position where highly effective technology management experience will add to profitability.

QUALIFICATION HIGHLIGHTS

A text-heavy section like the one below has almost no chance of being read in detail by a harried employer or recruiter. Just as you wouldn’t put speed bumps at the start of the Indy 500, the opening sections of a r?sum? should not prevent a fast start. Try to invite readers in, not put them off. I suggest breaking this into 4-5 bulleted paragraphs 2-3 lines in length.

Expertise includes strategic planning, infrastructure, quality assurance, business process improvement, application development, and international business. Proven ability to lead and motivate high performance teams focused on maximizing productivity. Exceptional communicator, with emphasis on building strong client relationships, forging beneficial partnerships and negotiating cost-saving contracts. Skilled, hands-on technologist, adept at quickly putting changes in motion with direct leadership to development and implementation teams. Visionary ability to take organizational objectives and produce real solutions for long-term success. Extensive experience managing large-scale business critical projects, dedicated to improving customer satisfaction, decreasing costs and controlling risk.

An accomplished, results-driven Executive Manager of Information Technology with over 20 years of demonstrated success directing business and technology operations to optimize bottom line productivity.

PROFESSIONAL EXPERIENCE

Amalgamated Corporation, New York, New York
Start up Software and Technology Solutions Company that develops strategic, web-based Professional Services Automation and e-Procurement software in JAVA to help businesses manage resources, people, income and expenses. Key products included the Top Workforce Manager and ASPURL.WS.

Watch punctuation above and throughout. I can see you’re trying to draw attention to key wording by using the following spelling:
Start up Software and Technology Solutions Company …
You risk offending readers who are sticklers for grammar and look for any reason to weed out r?sum?s. Use standard capitalization and punctuation, like this:
Start-up software and technology solutions company …

CIO/Chief Quality Officer/SVP of Client Services March 2000 – September 2001

Again, break up dense, text-heavy sections like the one below into several bulleted paragraphs. Make the reader’s job as easy as possible. As you write, remember that every word counts. Spend about 20 percent on the duties of each job and 80 percent on the specific results you produced.

Hired to improve quality, directed Operations and Information Technology for 300-person organization including Software Development, Technical Support, Internet/Intranet, ASP hosting and Voice/Data Communications. Interfaced with Product Management, Marketing, QA, and Sales to align strategies, enhance development processes, and improve functionality of products. Developed testing plans, analysis scenarios and schedules. Directed engagements to manage client expectations for software development and application integration. Forged third party vendor and partner relationships for purchasing, leasing and services including AA, BB, and CC. Managed up to 8 direct reports and over 100 indirect staff members, reporting to the President and Chief Operating Officer.

Accomplishments:
This section is a great idea! But don’t bury your results. Include as many dollar amounts and percentages as possible and put them up front in this section, where they’re more likely to be read.
• Managed a 15-person team to build a hardware/software/network/security infrastructure, with full backup and disaster recovery, to support a web based business expecting more than a million hits per day, along with an ASP hosting facility, running on Sun/Solaris, Windows/NT/2000, and ORACLE.
• Directed the development of a fully web-based JAVA/ORACLE Professional Services Automation application, using change management processes to produce repeatable results throughout the PLC.
• Converted Intel-based Microsoft/IIS web application suite to platform independence using BEA Web Logic running alternatively on Sun/Solaris or LINUX.
• Built and managed the Professional Services organization including: Consultants, Trainers, custom development, integration, and the help desk.
• Led efforts to transition the company from “Buy Everything” purchasing model to Leasing, which reduced cash outflow by over 25% per quarter.
• Renegotiated contracts and service agreements with long distance, local and cell phone carriers, which improved level of service while reducing annual expenses by over $250,000.
• Initiated implementation of IP-based Video Conferencing that improved communications between bi-coastal development teams while eliminating unnecessary travel expenses.

Global Data Processing, Inc., New York, New York
$7 billion global technology company that develops innovative products and services to help employers manage key functions including payroll, benefits and human resources.

Senior Director, Systems Engineering April 1978 – March 2000
Twelve years with the same job title may hurt you; it could demonstrate a lack of career progress. If possible, break down this experience to show any promotions or increases in responsibility.

Direct development, implementation and management of hardware and software technology for over 60 worldwide locations. Oversaw infrastructure development, corporate data center operations, systems integration, and technology migration. Performed strategic technology planning, business process improvement, program management and vendor relationship management. Evaluated Information Technology requirements and recommended solutions across multiple computing environments. Served on leadership team to review new businesses for acquisition. Represented firm on Customer councils of both IBM and Computer Associates. One of the first associates nominated as a GDPI Fellow.

Accomplishments:
• Created and executed strategic technical plans to implement $100 million in multi-platform systems, hardware equipment and software applications utilized by the largest GDPI business unit.
• Designed and managed the infrastructure and operations of Corporate Data Center, including mainframes, PCs, LAN/WAN, Network control, Storage, Security, and Operating Systems (OS/390, MVS, VM, VSE, OS/400, UNIX, WINDOWS/NT/2000, OS/2).
• Performed Business Process Reengineering at many organizations in the US, Europe, and Brazil in preparation for meeting the challenges of the Year 2000.
• Built strong vendor relationships with IBM and Computer Associates laboratories located in the US and Europe to enable long-term business planning based upon future technology.
• Managed multi-year project to migrate dozens of sites from VSE to ESA to MVS and eventually OS/390, which generated annual savings of 25-40% of a $150 million annual budget.
• Developed migration programs to standardize conversion from loose control to automated software release procedures, which decreased errors found in the field by over 50%.
• Established standardized process to streamline development, testing, approval and release of Application and Operating Systems software for over 40 remote locations.
• Directed many ESP/Beta programs to incorporate the latest technologies for hardware (43xx, ES/9000, disk) and software (MVS, VM, VSE) that improved performance and reduced costs.
• Led the Software Configuration Management Group using CHANGEMAN in support of 10,000 core payroll programs (20 million lines of COBOL/Assembler code) and 16,000 custom applications.

EDUCATION

Masters in Computer Science, Major State University, New York
Bachelor of Science in Mathematics, Computers, Major College, New York
Completed Coursework for Project Management Institute Certification

TRAINING

Making Company an Employer for Choice • Project Contract Management • Managing Software Quality
Leading Organizations Through Change • Managing Systems Through Change • Risk Management
Project Team Leadership • Project Cost Management • The Components of Leadership
Intro to Project Management • Sexual Harassment Training for Managers • Manager as Quality Leader

PROFESSIONAL AFFILIATIONS

Member, GUIDE, Share, and WAVV
Leader, IBM Futures Task Force
Leader, IBM Customer Council
Member, Computer Associates Client Council

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